Privacy Policy

Welcome to Neeti Clinics! We have been Central India’s most trusted tertiary care center, specializing in ENT and head and neck cancer care for over three decades. Your privacy and trust are important to us, and we are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide better services and improve your experience with Neeti Clinics. This information includes:

  • Personal Information: When you contact us, schedule an appointment, or register for our services, we may collect personal details such as your name, contact information (phone number, email address), date of birth, gender, and medical history.

  • Health Information: As a healthcare provider, we collect sensitive medical data necessary to provide medical treatment, including diagnostic reports, treatment plans, and medical history.

  • Website Usage Information: We may collect information about how you interact with our website, such as IP addresses, browser type, device information, pages viewed, and time spent on the site. This helps us improve the functionality and user experience of our website.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Providing Medical Services: To offer consultations, treatment, and healthcare services tailored to your specific needs.

  • Communication: To respond to your inquiries, schedule appointments, and provide updates regarding your treatment or our services.

  • Improvement of Services: To enhance the quality and efficiency of our services and website, and to address issues related to your care.

  • Legal and Compliance Obligations: To comply with applicable healthcare regulations and to maintain accurate medical records for legal and billing purposes.

3. How We Protect Your Information

Neeti Clinics takes the privacy and security of your personal and medical information seriously. We use a variety of security measures, including encryption, firewalls, and secure servers, to safeguard your information from unauthorized access, alteration, or disclosure.

  • Confidentiality: Your personal and medical information is only accessible to authorized personnel who require access to provide medical care or to support our operations.

  • Data Retention: We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

4. Sharing Your Information

We do not sell, rent, or trade your personal or medical information to third parties. However, we may share your information under the following circumstances:

  • Healthcare Providers: In some cases, we may share your information with other medical professionals or facilities as necessary for the continuation of your care.

  • Legal Requirements: We may disclose your information if required by law, court order, or to comply with legal processes.

  • Service Providers: We may engage trusted third-party service providers who assist us in delivering our services (e.g., IT support, billing services). These providers are contractually obligated to protect your information.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience, analyze website traffic, and customize content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the website.

6. Your Rights

You have certain rights regarding your personal and medical information:

  • Access to Information: You can request access to the personal and medical information we hold about you.

  • Correction of Information: You can request corrections or updates to your personal or medical information if it is inaccurate.

  • Deletion of Information: In some cases, you may request that we delete your personal and medical information, subject to any legal obligations.

  • Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to external websites that are not operated by Neeti Clinics. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of these external sites before providing any personal information.

8. Children’s Privacy

Neeti Clinics does not knowingly collect or solicit personal information from children under the age of 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

Neeti Clinics reserves the right to update or change this Privacy Policy at any time. Any changes will be reflected on this page with the updated date. We recommend that you review this Privacy Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal and medical information, please feel free to contact us:

Neeti Clinics

Address – 21, Neeti Gaurav Complex, Central Bazar Road, Ramdaspeth, Nagpur, Maharashtra 440010
Phone – +91 88569 67183
email – neeticlinic@gmail.com

Thank you for trusting Neeti Clinics. We are dedicated to providing the best healthcare services while ensuring the protection of your privacy and personal data.